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How to Communicate Better in the Workplace as a Leader

Learn how to navigate sticky situations, manage anger, communicate authentically & exit unproductive conversations. Gain essential leadership skills for growth.

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Last updated 5/2024 English

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Overview

Have you ever found yourself in a situation where you or someone you know has lost their temper, or been trapped in a conversation without knowing how to gracefully exit?

Do you ever ponder the best approach to handle a situation or person to achieve your desired outcome, especially in sticky situations?

When is it appropriate to use logic, and how can you do so effectively?

What if you want to genuinely influence someone without resorting to manipulation?

Have you experienced having your boundaries violated, and are unsure how to reestablish them?

This course guides you through navigating these scenarios and more.

Module 1: Managing Anger

No matter your level of emotional intelligence, experiencing anger is inevitable. How can you regain composure without losing credibility? How can you overcome it and emerge victorious?

Module 2: Rationality vs. Emotionality

How do you determine the most suitable approach based on the desired communication outcome and the specific situation? Is a logical approach more appropriate, or should you opt for a more vulnerable stance?

Module 3: Instincts and Limits

Have others been crossing boundaries? Is it time to assert yourself? Perhaps it's time to initiate or renegotiate? Everything is transient, and if something isn't working for you, it's time to change the rules.

Module 4: Communicate with Authenticity

This module focuses on genuine interaction. When should you be your true self, and how can you remove obstacles to achieve the desired outcome? It's about embracing mistakes, taking ownership, deepen connections and unearth courage through vulnerability.

Module 5: Exiting Unproductive Conversations

Many of us believe that in unsuccessful conversations, when we're at a loss for words or experiencing negative emotions, we should tough it out. Now, you'll learn how to gracefully disengage from such situations.

Module 6: Unlock Your Transformative Power

This module provides guidance on what steps to take after being reminded of past information and acquiring new knowledge to propel yourself forward.

Mastery Program for Leadership Development

Carol's Mastery Program for Leadership Development comprises six parts designed to guide you through the essential elements of how your actions influence your leadership capabilities. Gaining this understanding and acquiring these skills is crucial for your growth as an exceptional leader.

Included Other Courses:

  1. Leadership Behaviors Holding You Back from Success
  2. Reprogram Your Brain: How to be an Effective Leader
  3. Qualities of a Leader: How to Inspire Your Team to Excel
  4. Leadership Skills: How to Resolve Workplace Conflicts
  5. How to Say No Without Saying No: Strategies and Examples
What you'll learn
  1. Which communication approach do I take based on what I want the outcome of the conversation to be?
  2. What do I do if someone makes my blood boil, and I am about to lose control, during a conversation?
  3. Do I have to be touchy feely and use emotion in order to build relationships through conversation?