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Emergency Management: What You Need to Know and Why

This course equips venue staff with emergency planning & leadership skills, emergency control organization, response procedures & warden skills improvement.

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Last updated 5/2024 English

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Overview

Emergency Management is a part of our course collection that addresses emergency management in public assembly venues. It is designed for venue staff seeking to enhance their understanding of emergency planning and elevate their skills in this field. Although tailored for entertainment venues and public assembly spaces, the course also offers valuable insights applicable to individuals responsible for planning in other types of facilities.

Comprehensive Course Suite

Our emergency management suite comprises three courses: emergency planning, leadership in emergency management, and participation in emergency situations.

Course Structure

This course is divided into six sections, with the first and last sections serving as the introduction and conclusion, respectively. The other sections delve into Potential Emergencies for Venues, where various scenarios commonly encountered in entertainment venues are discussed, equipping wardens with the knowledge needed to prepare for emergencies.

Section Three: Emergency Control Organization

In this section, we focus on the emergency control organization. While it may be known by different names in various regions, this part of the organization is responsible for planning and preparing for emergencies. Understanding how this organization operates is crucial in comprehending your role and responsibilities during an emergency.

Section Four: Emergency Response Procedures

Section Four enlightens us about the essential considerations for our emergency response procedures. It serves as an ideal starting point if you believe there are deficiencies in your organization's procedures:

  • Emergency Response Guidebook
  • Emergency Response System
  • Emergency Response Plan
  • Emergency Response Team
  • Disaster Planning
  • Hazard Preparedness
  • Hurricane Preparation
  • Flood Readiness
  • Business Continuity

Final Learning Section: Warden Skills Improvement

The last learning section is dedicated to enhancing your warden skills. It covers leadership and communication during emergencies, maintaining composure under pressure, enhancing situational awareness, and provides practical exercises for making decisions during an emergency.

Emergencies can occur in venues, and being well-prepared enables you to make critical decisions during what will undoubtedly be a highly stressful and challenging period. Drawing from our collective knowledge gained from years in the venue management industry and real-life emergency experiences, we aim to equip you with the knowledge and skills necessary for success!

Who this course is for
  1. Anyone with a responsibility for emergency management in their venue
  2. Anyone who wants to build confidence around emergency management
  3. People looking to develop emergency management response skills
Testimonials
  1. Excellent emergency management course!!! The videos and resource material was amazing! ~ Nicholas T
  2. Clear and communicative ~ Sheldon A
What you'll learn
  1. Potential emergencies at venues and how to prepare to respond
  2. The purpose and function of an emergency control organisation
  3. What to include in emergency procedures
  4. Leadership, communication, situational awareness skills and how to be calm under pressure
Requirements
  1. Be able to understand key concepts
  2. Be willing to add to learning by reading the additional materials provided