Hi there, my name is Robert Chapman.

I have been working as a Business Improvement professional for many years now. In doing so, I have learned a number of key lessons about Business, People and Processes.

The work I have done has been to save organisations money (and I have saved organisations millions of dollars), make them and their teams more productive and efficient and future proof their operations. Specifically, I am an expert in:

• Lean Six Sigma.
• Root cause analysis.
• Process Improvement.
• Automation of processes.
• Business Case creation.
• Wider Business Improvement (such as cultural change, reporting and transition of work around the globe). 

I shall be loading course content around the topic of Business Improvement so please do check out the courses on offer. 

I do love to hear from those of you that take my courses and am here to help wherever possible!